Definition & Scope
Back office outsourcing is the practice of delegating internal business support functions to an external provider. These functions typically include accounting, payroll, HR administration, data entry, IT support, and compliance management.
Why Companies Outsource
Unlike front-office functions that involve direct customer interaction, back-office operations support the internal workings of a business. Outsourcing these functions allows companies to reduce overhead costs and focus resources on customer-facing activities.