IT Outsourcing | ISB Vietnam Glossary
Engineering

IT Outsourcing

Definition & Scope

IT outsourcing is the practice of hiring external service providers to handle information technology functions, including software development, IT support, infrastructure management, and cybersecurity.

Why Companies Outsource

Organizations choose IT outsourcing to reduce operational costs, gain access to specialized technical talent, and accelerate delivery timelines. It is commonly used by companies that need scalable tech capacity without the overhead of building large in-house teams.