Definition & Scope
Outsourcing jobs refers to the practice of transferring specific job functions or roles to external providers or workers, either domestically or internationally. This can involve individual positions such as accountants, developers, or customer service representatives, or entire departments.
Why Companies Outsource
The impact of outsourcing on employment is widely debated. While it can reduce domestic job opportunities in certain sectors, it also creates new roles in project management, vendor oversight, and strategic planning, and enables companies to grow faster by accessing global talent.