Definition & Scope
Outsourcing to the Philippines refers to the practice of delegating business functions to companies or workers based in the Philippines. The country is one of the leading outsourcing destinations globally, particularly for customer service, BPO, IT support, and back-office operations.
Why Companies Outsource
Key advantages include a large English-speaking workforce, competitive labor costs, cultural familiarity with Western business practices, and a strong government support for the outsourcing industry.